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FAQS
  1. Can I submit prints, slides, transparencies, negatives or digital images and in what size? Could I send my images on CD, DVD, diskette or Zip disk? Do you accept MAC format? Can I submit unprocessed film?
  2. What file size should my digital images be in before submitting them to you?
  3. Do you accept photographers from any country around the world?
  4. What is the fastest and less expensive way to join your agency and have my pictures sold worldwide?
  5. Do I need an e-mail address in order to have an account with Picture Stock?
  6. I have one of your old 'Photographer Registration Kits.' Do I need to download and print a new 'Photographer Registration & Welcome Kit' from your web site?
  7. What types of pictures are you looking for and are there any pictures that are higher in demand than others?
  8. Where can I view sample stock photos to get a better idea of the type of images I should be submitting?
  9. What is the minimum number of images I must submit with each submission and can I submit a combination of prints, slides, transparencies, negatives and digital images at the same time?
  10. I do not have a scanner or a CD burner. How can I send you digital images instead of sending prints, slides or transparencies?
  11. Can I use my own model, property and minor release forms or must I use the Picture Stock release forms?
  12. Should I send you my model or property release forms when I submit my images?
  13. When must a model or property release form be signed?
  14. Is there an agreement/contract to sign?
  15. Can I see a copy of your agreement before sending in my images?
  16. Can I fax the signed agreement to you?
  17. How will I know what my Photographer ID Number is when I submit images for the first time?
  18. Do I have to identify each and every image I submit?
  19. Why do I have to pay to submit my images to your agency?
  20. How much does it cost to submit my images to your agency for worldwide distribution?
  21. Why does it cost .50c to submit digital images and .75c to submit prints, slides or transparencies?
  22. What does the submission fee pay for and why is it free after my third picture is sold?
  23. Do all photographers pay to submit their images?
  24. Are the picture submission fees refundable?
  25. Other than the .50c/.75c per image fee and the return shipping fee, are there are other fees, dues, administration, account set-up, processing or annual fees a photographer must pay to your agency?
  26. Can I pre-pay in advance and submit my images in the future where you just deduct the amount from my account?
  27. Why should I submit my images to Picture Stock? Why not work directly with a stock agency myself?
  28. Will I know which of my images were selected to appear on the worldwide market?
  29. Will I receive an e-mail from Picture Stock once my images or order arrives at your offices?
  30. Do I need to send a model/property/minor release form when I submit an image with an identifiable person or property in it?
  31. How often can I submit images to your agency?
  32. I do not have the minimum number of 25 images to send in at this time. Can I send less than 25 images? Can I send the rest at a later date?
  33. Can I request to have my images not returned back to me?
  34. If I request not to have my CD/DVD returned back to me, will you notify me when my order has been processed?
  35. Do I need to write my name and/or address and copyright information on each slide or print that I submit? How do I put a copyright on my digital images?
  36. Do you require the original negatives to my pictures?
  37. If you only require a low resolution digital image, how could a buyer use this to get a decent copy of the picture to publish?
  38. What is the lowest mega pixel camera a photographer requires in order to submit digital images to Picture Stock?
  39. Can I E-mail my images to you?
  40. I took pictures of people locally or in another country but never bothered having them sign a release. Can I still submit these pictures?
  41. What is included in the free 'Photographers Registration & Welcome Kit' when I download it from your web site?
  42. I cannot print the free 'Photographers Registration & Welcome Kit' from your web site for some reason. What should I do?
  43. Will my work be critiqued?
  44. How are my images protected from theft on-line?
  45. What is returned back to me when I submit my images to your agency?
  46. What is the best way to ship my images to you so that they do not become damaged in transit?
  47. Can I deliver and drop off my images or order(s) to you?
  48. How long does it take to process an order and to have my images/order returned back to me?
  49. Can I request to have my material returned back to me by courier?
  50. Do I have to continue submitting images to your agency after my first submission?
  51. If I choose NOT to have my CD or DVD returned back to me, what do you do with the CD/DVD once you are done processing the images?
  52. What type of subject matter does Picture Stock not accept?
  53. Can I submit my digital images already enhanced and cropped to my liking?
  54. What happens to my images after three years?
  55. When any editing, cropping or enhancing to my images is done, could I receive a copy of my enhanced images on a CD when they are returned back to me?
  56. Should I set up a company name or submit images under my name?
  57. Can I submit a sample of my work first to see if I qualify?
  58. How old are you required to be in order to submit images or place an order with Picture Stock?

Q: Can I submit prints, slides, transparencies, negatives or digital images and in what size? Could I send my images on CD, DVD, diskette or Zip disk? Do you accept MAC format? Can I submit unprocessed film?

A: You may submit prints, slides, transparencies negatives or, digital images. Slides should be in plastic slide sheets (20 to a page) and may be originals or dupes. Prints may be glossy or matte finish in black and white or color. Prints should be no larger than 8x12 in size and they should not be mounted. We also accept panoramic pictures.

If you are submitting digital images to us, you can send them on CD, DVD or diskette(s). We do not accept Zip disks. All digital images must be in PC format, however, if you are using a MAC, we will accept your images if they are JPEG's only. The resolution should be 300 DPI. Each digital image should be a maximum of 1MB in size. We prefer you save your images in the following common file types: JPG (JPEG), BMP (Windows Bitmap), FPX (Flashpix), PNG (Portable Network Graphics) or TIF (Tagged Image File Format).

We are also able to support and view your images in the following older and less common file formats: BIN, CAM, CPT, GIF, KDC, PBM, PCD, PCX, PDD, PGM, PPM, PSD and TGA.

We do not accept any unprocessed film.

Q: What file size should my digital images be in before submitting them to you?

A: Your digital images should be 1 MB in size per image. It is requested that you convert your very high-resolution images to a lower-resolution before submitting them to us. For viewing and web site purposes, we require images to be 300 DPI.

We will contact you when a client is interested in one of your digital images. At that time we will ask for a higher resolution image to be e-mailed to us or sent by FTP (upload).

Q: Do you accept photographers from any country around the world?

A: Yes, we will represent and accept photographers living in any country around the world. We currently represent photographers in more than 60 countries.

Q: What is the fastest and less expensive way to join your agency and have my pictures sold worldwide?

A: Start by downloading the free 'Photographers Registration & Welcome Kit' from the home page of our web site. Select your best images and put them onto a CD or DVD, fill out the 'Image Submission & Order Form' from the kit you download, sign the agreement and request that we discard your CD or DVD once we are done with it. Pay only .50c per digital image and send us your payment or credit card information, the submission and agreement forms along with your CD or DVD by mail and you are done.

We will set up your account free of charge once you submit your first submission of images to us and we will send you an e-mail once your order has been completed along with your Photographer ID Number. If you want your images returned, you must pay for return shipping and all information including your Photographer ID Number will be mailed back to you with your returned images.

Q: Do I need an e-mail address in order to have an account with Picture Stock?

A: Yes, a valid e-mail address is required for all correspondence with Picture Stock. Since our agencies are worldwide, the quickest way to correspond with our agencies and photographers is via e-mail. When one of your images is in the process of being sold, you will receive a 'Picture Release Form' by e-mail which must be replied to by e-mail. It is vital that your e-mail address information is up-to-date in order for us to sell your images without any interruptions.

Q: I have one of your old 'Photographer Registration Kits.' Do I need to download and print a new 'Photographer Registration & Welcome Kit' from your web site?

A: Yes, if you ordered a 'Photographers Registration Kit' before February 20th, 2005 you are required to download a free 'Photographers Registration & Welcome Kit.' The new 'Photographer Registration & Welcome Kit' contains new information all photographers both existing and new need to read and know about. Our prices have changed and our 'Picture Stock - Photographer Contract & Agreement' has been revised. You must read the new contract and agreement; however, existing photographers are not required to mail in a new signed agreement if we already have one on file for you.

All future image submissions must include a new revised 'Image Submission & Order Form' from the new 'Photographers Registration & Welcome Kit.'

The new 'Photographer Registration & Welcome Kit' is free of charge if you download and print it yourself. If you would like a printed kit mailed to you, send a check, money order or bank draft drawn on a US bank for $25 US (shipping included anywhere worldwide) payable to Picture Stock along with your name, address, telephone number and e-mail address to:

Picture Stock Worldwide Inc
c/o Registration Kit
2 Toronto Street, Suite 210
Toronto, ON M5C 2B5 Canada

To place an order for this kit with a credit card from our secure server, click on this link: http://www.picturestock.com/cgi-bin/orders/cart.pl

Please allow 2-4 weeks for delivery.

Q: What types of pictures are you looking for and are there any pictures that are higher in demand than others?

A: The following is a list of picture categories that we accept which are usually in high, equal demand. People, flowers and plants, insects, scenic & landscapes, travel, news & weather, corporate, business, industry & technology, medical, artistic & still life, abstracts, sunsets, animals & marine life, food, house pets, birds, transportation, sports & leisure and humor. If you have any picture subjects that are not listed above, you may submit them as well.

Q: 8. Where can I view sample stock photos to get a better idea of the type of images I should be submitting?

A: The best place to view thousands of stock photos is by doing a search on the Internet through a major search engine. Search for 'Stock Photography' or 'Stock Photos' and hundreds of web sites will come up where you will be able to view tens of thousands of stock images online instantly. This will give you an idea of what is selling on the market.

Q: 9. What is the minimum number of images I must submit with each submission and can I submit a combination of prints, slides, transparencies, negatives and digital images at the same time?

A: The minimum number of images per submission is 25. You can send in any combination of prints, slides, transparencies, negatives and digital images in the same submission.

Q: 10. I do not have a scanner or a CD burner. How can I send you digital images instead of sending prints, slides or transparencies?

A: Most photo finishers can transfer your prints, slides or transparencies onto a CD for a fee. When you have a roll of film developed in the future, ask to have your pictures on a CD as well. Once your images are on a CD, you will be able to send the CD to us for processing. You will save .25c per image when submitting digital images to us and you will save money on postage when sending us a CD instead of prints and/or slides. Your order will be processed faster since we will not be required to scan in your prints or slides and therefore buyers will see and buy your images sooner.

Q: 11. Can I use my own model, property and minor release forms or must I use the Picture Stock release forms?

A: Yes, you can use your own model, property and minor release forms without any restrictions.

Q: 12. Should I send you my model or property release forms when I submit my images?

A: No. We do not require any release forms when you submit your images to us. If the need should arise in the future, release forms must be made available to us at that time.

Q: 13. When must a model or property release form be signed?

A: Any time a recognizable person or private property is photographed, a release should be signed at that time. Releases are required should your picture be used for marketing and/or advertising purposes. If your picture is used for editorial purposes only, then generally no release form is required. Editorial use would be a picture used to support a story in a newspaper or news magazine.

Q: 14. Is there an agreement/contract to sign?

A: Yes, an agreement is included in your 'Photographers Registration & Welcome Kit' which is downloaded from our web site free of charge. The agreement simply explains our terms and conditions when your images are sold through our affiliated agencies. This agreement must be signed and returned back to us with your first submission of images before our affiliates can begin selling your images. The agreement will be kept on file at Picture Stock headquarters.

Q: 15. Can I see a copy of your agreement before sending in my images?

A: Yes, since we are upfront with everything we do, we make this agreement available even before you decide to submit images to us. To view our agreement online, click on 'Site Map.' A copy of our agreement is included in your free 'Photographers Registration & Welcome Kit.' You must print this kit from our web site before submitting images to us for the first time. Our agreement/contract is simple and easy to understand with no fine print. If you need any explanation regarding our contract, feel free to e-mail our Support Team by going to our 'Contact Us' page.

Q: 16. Can I fax the signed agreement to you?

A: No, you must return the signed contract (last page only) when you submit your first image submission to us by mail only.

Q: 17. How will I know what my Photographer ID Number is when I submit images for the first time?

A: We will send you an e-mail with your Photographer ID Number the first time you submit an order to us if you do not want your digital images sent back to you. If you submit images and do want them returned, your Photographer ID Number will be included in the package when your images are returned back to you.

Q: 18. Do I have to identify each and every image I submit?

A: No. When clients require any additional information from any of your images, we will e-mail you a copy of the image and ask you to respond to any questions requested by the client. Some images are self-explanatory and do not require any additional information.

Q: 19. Why do I have to pay to submit my images to your agency?

A: Unlike other stock agencies, we are a picture collection and distribution agency only. We do not directly sell your images ourselves, but instead, we distribute and supply 53 stock agencies around the world with images to be sold on the worldwide market.

Editors at Picture Stock must go through thousands of images every day and select which images are going to which agencies. This is a very time consuming process. Your images will be carefully reviewed and edited by a Picture Stock photo editor. The images are then sent to our scanning department where a technician will scan, watermark, color correct, crop, catalog, categorize, ID and save the images into our computer system. Each image will then be transferred onto CD's and couriered out to our network of sales affiliates around the globe where they will be placed on the worldwide market for clients to view and purchase.

Some images may appear as samples on our web site, along with the web sites of our affiliated agencies. Your images may also be printed in catalogs and CD's with print runs of 100,000 plus copies sent out twice a year by most agencies to interested buyers of stock photography.

Other agencies charge their photographers to split the cost of having their images in their expensive catalogs, where we do not. Some catalogs cost as much as $75 or more each to print and distribute.

Picture Stock will set up and maintain your account and we will actually be putting money upfront on your behalf to place your images on the worldwide market.

The per image fee we charge helps offset some of the up front overhead costs involved in putting your images on the worldwide market and is only a mere fraction of what it actually costs. We earn our money when your images are sold. This fee also encourages photographers to be more selective when submitting their images to us. If we did not charge a fee upfront, photographers would be sending us all their images which is not what we want. We encourage photographers to edit and submit their best images only.

Q: 20. How much does it cost to submit my images to your agency for worldwide distribution?

A: You only pay .50c per image for digital images and .75c per image if we must scan in your prints, slides or transparencies (minimum of 25 images per submission) plus shipping and handling to have your images returned back to you. If you submit digital images and do not want your digital images returned, we will discard your CD or DVD once we have processed your images saving you the return shipping costs. We will send you an e-mail once your order has been processed if you choose not to have your CD or DVD returned. There are no other costs when submitting images to us. Once your third picture is sold, we will waive off all future submission fees and you will only need to pay to have your images returned back to you if you wish. This applies to digital images only. All prints, slides and transparencies must be returned back to the photographer.

Q: 21. Why does it cost .50c to submit digital images and .75c to submit prints, slides or transparencies?

A: It costs .25c more per image to submit prints, slides or transparencies since we must pay our technicians to scan in your images for you.

Most photo finishers will transfer your prints, slides or transparencies onto a CD for a small fee. Once your images are on a CD, you will be able to send the CD to us for processing. You will save .25c per image when submitting digital images to us and you will save money on postage when sending us a CD instead of prints and/or slides which cost a lot more for shipping. Your order will be processed faster since we will not be required to scan in your prints or slides and buyers will see and purchase your images sooner.

Q: 22. What does the submission fee pay for and why is it free after my third picture is sold?

A: The image submission fee helps pay for the cost to have your images transferred onto CD's and distributed to all our agencies worldwide by courier. This fee is only a fraction of the actual costs involved in order to do this. Photographers will be more selective in the images they submit to us since we are interested in quality over quantity. If we did not charge this fee upfront to new photographers, photographers would be submitting all their images instead of their best work. Once your third image is sold, you will have a better understanding as to which images clients are interested in and therefore we will waive off this fee permanently.

Q: 23. Do all photographers pay to submit their images?

A: No, some of our photographers do not pay to have their images submitted to us, but we earn enough revenue from their pictures that we do not need to charge them. We must first build a close working relationship with you, and once three of your images are sold, we will waive off the image submission fees for you as well. You will only be required to pay to have your images returned back to you. You can avoid paying the return shipping fees if you do not want your digital images on CD or DVD returned back to you.

Q: 24. Are the picture submission fees refundable?

A: Once an editor at Picture Stock has looked over and edited your images before being sent to our processing department for scanning, transferring onto CD's and distribution, your submission fee is non-refundable.

Q: 25. Other than the .50c/.75c per image fee and the return shipping fee, are there are other fees, dues, administration, account set-up, processing or annual fees a photographer must pay to your agency?

A: No. There are no other fees or hidden charges to pay other than the .50c/.75c per image distribution fee plus the return shipping charge to have your images returned. Once your third picture is sold, we will waive off the image submission distribution fee and you will only need to pay to have your images returned back to you. If you submit digital images and you do not want your CD/DVD returned, then you will not be required to pay anything after your third picture is sold.

Q: 26. Can I pre-pay in advance and submit my images in the future where you just deduct the amount from my account?

A: Yes, you can pre-pay in advance if you wish. Once your third picture is sold, we will refund any money that is sitting in your account without interest. You can fill your account by paying with a check, company check, money order, credit card or by PayPal. All payments must be in US funds only.

Q: 27. Why should I submit my images to Picture Stock? Why not work directly with a stock agency myself?

A: Most stock agencies work with a very small number of professional photographers only and will not give the average photographer the time of day let alone see your images. Most agencies require their photographers to submit a minimum of about 1,000 new images per month continuously. Furthermore, your work must be considered outstanding and even then, only a very small percentage of photographers will actually be able to submit their images thereafter. Strict guidelines are implemented and in most cases, rights to your images are handed over to the agency. You would be required to take pictures on a full time basis thus quitting your present job with no guarantee that your pictures will be sold and leaving you with no income to live on.

By working with Picture Stock, we accept all images and gang them together with other photographer's images before submitting them to stock agencies worldwide. Images are edited once they arrive at each agency. Agencies prefer to work with picture collection agencies such as Picture Stock since they do not have to deal directly with any photographer and are free to select only those images that are suitable to their clientele without disclosing which images they have selected. Photographers only need to send us a minimum of 25 images once per year in order to have an active account with us. You will still earn the industry standard of 50% of the selling price of your images when working with Picture Stock.

Q: 28. Will I know which of my images were selected to appear on the worldwide market?

A: Our affiliates do not advise us which images they select to be placed on the market.

Your images will all be distributed to our affiliates and edited separately by each individual agency according to the needs of their clients.

Picture Stock does not sell the images we collect ourselves or through the Picture Stock web site. All images are sold through our affiliates only.

Q: 29. Will I receive an e-mail from Picture Stock once my images or order arrives at your offices?

A: Due to the large volume of packages and orders arriving at our offices daily, we do not send out e-mails to notify customers that packages have arrived. If you would like to know if your order/package has arrived at our offices, please wait about two weeks after submitting your order/package before contacting us and we will be able to update you on the status of your order/package. Use our 'Contact Us' page to send us an e-mail.

Q: 30. Do I need to send a model/property/minor release form when I submit an image with an identifiable person or property in it?

A: No, you are not required to send us any releases with your images. We will contact you for the releases when a client is in the process of licensing one of your images should the need arise. Without the appropriate release, we would be unable to license the image if it were to be used for marketing and/or advertising purposes. You can print copies of the model, property or minor release forms from our web site free of charge by clicking on our 'Site Map.'

Q: 31. How often can I submit images to your agency?

A: You can submit your images to our agency as often as you like provided you have submitted a signed copy of the agreement and submit a minimum of 25 images per submission. As per our agreement, photographers must submit at least 25 images every year in order to keep their account active with Picture Stock. You must also fill out an 'Image Submission & Order Form' with each image submission.

Q: 32. I do not have the minimum number of 25 images to send in at this time. Can I send less than 25 images? Can I send the rest at a later date?

A: Yes and no. You can send in less than 25 images, however, our minimum viewing, editing and processing charge is $12.50 for digital images and $18.75 if we must scan your images plus return shipping costs which must also be included. If you submit digital images on a CD/DVD(s) and you do not want the CD/DVD(s) returned, we will discard your CD/DVD(s) and you will save on the return shipping charges. You cannot send the remainder of the images to make up a total of 25 at a later date.

Q: 33. Can I request to have my images not returned back to me?

A: Yes and no. As a company policy, all prints, slides, negatives and transparencies must be returned back to the photographer. All applicable return shipping fees must be included. If you submit digital images on a CD/DVD(s) and you do not want the CD/DVD(s) returned, we will discard your CD/DVD(s) and you will save on the return shipping charges.

Q: 34. If I request not to have my CD/DVD returned back to me, will you notify me when my order has been processed?

A: Yes. Once your order has been processed and you have requested that we discard your CD/DVD, we will automatically send you an e-mail once your order has been processed and all your images have been distributed to our agencies.

Q: 35. Do I need to write my name and/or address and copyright information on each slide or print that I submit? How do I put a copyright on my digital images?

A: You are not required to do so. While in our processing center, all your images will be scanned by the same technician and all your work will be kept together. Many of our photographers prefer to order ID labels from Picture Stock which includes your name, address, ID Number and the copyright year which you may use to apply to your images but only if you wish. You can place a copyright sticker on the jewel case of your CD/DVD or sleeve.

Q: 36. Do you require the original negatives to my pictures?

A: No. If we scan in your prints, we will do so at the highest resolution possible eliminating the need for your original negatives.

Q: 37. If you only require a low resolution digital image, how could a buyer use this to get a decent copy of the picture to publish?

A: We do not require high-resolution images since this will be for viewing and web site thumbnails only. When a client is interested in purchasing one of your digital images, we will ask you to FTP (upload) or e-mail a high-resolution copy of the image at that time to a special e-mail address.

Q: 38. What is the lowest mega pixel camera a photographer requires in order to submit digital images to Picture Stock?

A: Although we have sold images taken with 2 mega pixel digital cameras, the higher the mega pixels, the more images we could sell. We ask that you shoot with a digital camera that has at least 3 mega pixels; however, we prefer digital cameras with 4 mega pixels or more. The more mega pixels your camera has, the more pictures our agencies will be able to sell for you.

Q: 39. Can I E-mail my images to you?

A: No. Unfortunately, due to the length of time and virus factors, we do not accept any images via e-mail. Save your images on CD, DVD or diskette(s), and mail the images to us. When a picture is sold, we will ask you to send that image to us in a higher resolution by e-mail or FTP (upload) at that time only.

Q: 40. I took pictures of people locally or in another country but never bothered having them sign a release. Can I still submit these pictures?

A: Yes, you can submit these pictures to us; however, we would not be able to use them for any marketing and/or advertising purposes. These images would be used strictly for editorial use only.

Q: 41. What is included in the free 'Photographers Registration & Welcome Kit' when I download it from your web site?

A: Your kit will include all the forms and information necessary to start submitting your images to us today and/or purchasing any of our products and services. You must print this kit before submitting any images to us for the first time or before placing an order for any of our products and/or services. When you submit your first set of images, we will set up an account for you at Picture Stock and with all 53 agencies free of charge. We will also issue you a personal Photographer ID Number to track the sales of all your pictures.

Q: 42. I cannot print the free 'Photographers Registration & Welcome Kit' from your web site for some reason. What should I do?

A: This kit is in PDF. You can download the free Acrobat® software directly from our web site which is required in order to print this kit if it is not installed in your computer already. If for some reason you are still unable to print this kit, you may want to ask a friend, visit your local library or Internet Café. If you prefer, you can order the entire kit by mail for $25 US (shipping and handling included anywhere in the world). Send your name, address, telephone number, e-mail address and $25 payment in US funds to: Picture Stock Worldwide Inc., c/o Registration Kit, 2 Toronto Street, Suite 210, Toronto, ON M5C 2B5 Canada. Please allow 2-4 weeks for delivery. Or click on this link to order the 'Photographers Registration & Welcome Kit' online with a credit card through our secure server.

Q: 43. Will my work be critiqued?

A: No. We handle thousands of images from hundreds of photographers on a daily basis. We simply do not have the time or resources to critique the work from our photographers. When your images begin to sell, this will be a clear indication that you have great sellable images.

Q: 44. How are my images protected from theft on-line?

A: All your images will be watermarked with the Picture Stock logo to prevent any unlawful use or theft of your images. The watermark is removed only when a client has fully paid for the image and all the paperwork is completed. All images are low resolution to prevent anyone from using them without paying.

Q: 45. What is returned back to me when I submit my images to your agency?

A: Your images will be returned back to you in the same condition as when they arrived at our offices. Once your images have been processed, we will wrap them before shipping them back to you. All images are sent back in corrugated boxes, strong cardboard envelopes or bubble envelopes to ensure that the contents are protected from getting damaged during shipping. We will include a return shipping label and an 'Image Submission & Order Form' with each returned submission. Any current promotions or special offers will also be included when your images are returned back to you.

If you submit digital images and do not want your CD, DVD or diskette(s) returned back to you, we will send you an e-mail with all the information once your order has been processed and a link to the 'Image Submission & Order Form' for future image submissions. We will also include any current promotions or special offers in the e-mail the same as if they were mailed to you.

Q: 46. What is the best way to ship my images to you so that they do not become damaged in transit?

A: If you are sending a CD, DVD or diskettes, a bubble envelope or a cardboard CD/DVD mailer will be fine. Insert your CD/DVD in a plastic jewel case or a CD/DVD jacket to avoid any scratches. The safest way to send pictures, slides or transparencies is to use a bubble envelope, a strong cardboard envelope or a corrugated box.

For best results, if using a box, use one large enough to allow room for adequate cushioning material on all sides of the contents. Use enough cushioning material to ensure that the contents won't easily move when you shake the box. Close it securely and use package sealing tape. Do not use masking tape, cellophane tape or string.

If the box had already been used, remove old labels, bar codes or other shipment markings from the box. Never exceed the maximum gross weight for the box, which is usually printed on the bottom flap.

Use proper labeling. When you print the 'Image Submission & Order Form' (which is included in the free downloadable 'Photographers Registration & Welcome Kit') from our web site, cut out our return address label located at the bottom of the order form and affix it to your package. Always be sure to include your complete return address with zip/postal code and country name. Do not place the label over a seam or closure and affix the correct postage.

If you are sending your material by courier, clearly print our address, as well as your own on the shipping waybill. If the post office or courier is unable to read your writing, they will be unable to deliver your package. You must include your name and full return address on all mail and/or packages sent to us.

Send your images to:

Picture Stock Worldwide Inc
2 Toronto Street, Suite 210
Toronto, ON M5C 2B5
Canada

We will return your images and/or products back to you by either regular air mail or optional FedEx® if you include the additional cost. If you have a FedEx® account number, you can include it and we will ship your order by FedEx® where you would pay for the shipping charges at your end.

Q: 47. Can I deliver and drop off my images or order(s) to you?

A: Yes, you can drop off your images or order(s) at the front desk at either our US or Canadian street addresses during regular business hours Monday to Friday.

Q: 48. How long does it take to process an order and to have my images/order returned back to me?

A: It could take anywhere from 2-4 weeks or longer to have your images returned back to you from the time we receive your submission or order. It all depends on the volume of images and orders we receive at that time. Please be patient with us as we do not want to rush through the editing and scanning process of your images. Remember, the final product is what sells and we want to make it look its absolute best.

Q: 49. Can I request to have my material returned back to me by courier?

A: Yes, we use FedEx® as our courier. Additional charges will apply if you prefer your order or images to be sent back to you by FedEx®. See the 'Image Submission & Order Form' for current FedEx® shipping rates or e-mail us for a FedEx® shipping quote through our 'Contact Us' page. If you have an account number with FedEx®, we can use your own account number and you will then pay for the shipping charges at your end. Please note that FedEx® DOES NOT deliver packages to (Post Office) P.O. Boxes, therefore, your street address along with your daytime telephone number must be provided to us.

Q: 50. Do I have to continue submitting images to your agency after my first submission?

A: The more pictures we have from any one photographer, the greater the chances they will be sold. We ask that in order to keep your account open and active with Picture Stock, you submit at least 25 images, once per year.

Q: 51. If I choose NOT to have my CD or DVD returned back to me, what do you do with the CD/DVD once you are done processing the images?

A: Once we are done with your CD/DVD or digital media and you do not wish to have it returned, we will destroy them. The CD/DVD is placed into a CD shredder which slices it into several strips much like a paper shredder.

Q: 52. What type of subject matter does Picture Stock not accept?

A: Any picture that would be considered gross or indecent to the general population is not accepted.

Q: 53. Can I submit my digital images already enhanced and cropped to my liking?

A: Yes, however, if you do not wish to enhance your own digital images, our technicians will do this for you free of charge.

Q: 54. What happens to my images after three years?

A: After three years, all your images will be deleted from all files in order to make room for new images arriving daily. You are welcome to submit the same images if you wish, however, if none of them were sold in three years, this would be a good indication that clients were not interested in purchasing them. It would be a good idea to submit new images. Images that were sold within the three years may remain on the market until sales have been exhausted.

Q: 55. When any editing, cropping or enhancing to my images is done, could I receive a copy of my enhanced images on a CD when they are returned back to me?

A: No. Our processing center is set up in such a way where we cannot make copies of the edited images for our photographers. Your images are being placed with hundreds of other images from other photographers on CD's which are sent out to our agencies. Our computer systems simply do not allow us to do this.

Q: 56. Should I set up a company name or submit images under my name?

A: Most photographers use their own name when submitting images to us. If you have a company already and wish to submit images under that company name, that is fine as well. The name you choose will be the name we make your checks payable to.

Q: 57. Can I submit a sample of my work first to see if I qualify?

A: No. Since we do not edit or critique any of the images we collect here, we do not accept sample work or portfolios first. All images are distributed to our agencies and edited at each agency. You must submit your images along with an 'Image Submission & Order Form' as well as your submission fee.

Q: 58. How old are you required to be in order to submit images or place an order with Picture Stock?

A: You must be 16 years of age in order to submit images to us or order any of our products and/or services. If you are younger than 16 years of age, a parent or guardian must send us a letter on your behalf. You must have a bank account open in order to deposit/cash the checks we send you.

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